Cancellation policy

Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy. This cancellation policy explains how you can change or cancel these types of purchases. 

Pre-orders
When you place a pre-order, you are purchasing a product that is not in stock or will be available soon but is currently out of stock. We may collect no payment or a partial payment at checkout, save your payment method, and then process and collect the full or remaining payment at a later date. You can cancel a partially paid pre-order that has not yet been fulfilled. Once the order has been fulfilled, you cannot cancel it, but you can request a full or partial refund. For more details on returns and refunds, see our return policy.